Shipping and Returns

Shipping and Deliveries

At Chasing Mags, we understand that imported magazines and collectible editorial items require special handling. We not only ensure that your order travels safely, but we also manage each shipment with the utmost speed so you can enjoy your dose of inspiration as soon as possible.

Shipping Rates and Times

• Spain (Mainland, Balearic Islands, Canary Islands, Ceuta and Melilla):
  • Flat rate: €2.95
  • Delivery time: Between 2 and 4 working days.
• International Shipping (Rest of the World):
  • Flat rate: €8.95
  • Delivery time: The estimated time varies depending on the destination country. As these are international shipments, we cannot commit to an exact delivery time, but we will provide tracking information as soon as the package is on its way.

Note on packaging: Each magazine is meticulously packaged with rigid protections to ensure it arrives in your hands in perfect condition, without bent corners or imperfections.

Returns and Withdrawal

We want you to be completely satisfied with your purchase. If for any reason you change your mind, you have a period of 14 calendar days from the receipt of your order to notify us and initiate the return.

Conditions for Return

• Product condition: As these are imported magazines and collectible editions, items must be returned in their original condition. This means they should show no signs of use, reading, creases or tears. If the magazine included any type of seal or band (such as the obi from Japan or protective plastic), this must remain intact.
• Shipping costs: The costs of return shipping are the responsibility of the customer, unless the product arrived defective or there was an error on our part.

How to Request a Return?

To manage any issues, shipping or returns, please write directly to our exclusive support address: [email protected]. We will explain the steps to follow and respond as quickly as possible.